1. General information

The RSTOURISTIK website presents curated expeditions and tours across Russia. Requests are accepted through the published contact channels: phone, Telegram, and MAX. Visitors choose the channel themselves and share only the details needed for a reply.

This policy applies to data submitted through direct communication and to website usage data.

2. Data categories

A visitor may voluntarily submit only the data shared during a phone call, Telegram, MAX, or another published contact channel.

• name
• phone number
• Telegram, MAX, or another contact handle
• tour direction
• preferred dates
• number of travelers
• request comment

3. Processing purposes

The data is used only to process a travel request and respond to the visitor.

• reply to the request
• clarify route, dates, and travel format
• prepare the current program and conditions
• continue communication before booking

4. Legal basis

The legal basis is the visitor's consent expressed by contacting RSTOURISTIK through published contact channels and voluntarily sharing data for a reply.

If the visitor contacts the brand directly through Telegram or phone, the data is processed only as required to answer that inquiry.

5. Processing actions

The website may collect, record, organize, store, update, use, and delete personal data for the stated purposes.

The website does not publish visitor personal data openly and does not use direct inquiries for unrelated marketing purposes.

6. Yandex Metrica, cookies, and web analytics

The website uses Yandex Metrica counter 109268029 to understand page visits, navigation paths, and interaction with website elements.

Yandex Metrica may use cookies and similar technical identifiers and may process technical data such as IP address, browser and device information, visited page URL, traffic source, visit time, clicks, scrolling, and other on-page actions.

The website uses Webvisor, click maps, link tracking, ecommerce dataLayer support, and accurate bounce tracking. This data is used to improve website structure, route pages, and communication quality.

Web analytics data is processed by Yandex according to its own terms and privacy policy. A visitor may restrict cookies in browser settings, but some website or analytics functions may work incorrectly.

7. Sharing with third parties

Personal data is not shared for public distribution or unrelated advertising purposes.

Sharing may occur only when required by law or needed for technical website operation, Yandex Metrica web analytics, and request processing within the stated purpose.

8. Retention period

Data is retained only for as long as needed to process the request, continue the related conversation, and comply with legal obligations.

After the purpose is achieved or consent is withdrawn, the data should be deleted unless the law requires otherwise.

9. Visitor rights

A visitor may request clarification, correction, restriction, deletion, or withdrawal of consent regarding submitted personal data.

10. Contact

For personal data questions, contact the RSTOURISTIK team by phone +7 908 66 85 777 or via Telegram: https://t.me/rstouristik38.